Meet our Team
At CPI Service, we’re more than technicians, we’re problem-solvers, comfort specialists, and community-driven professionals. Our team brings years of experience in Plumbing, Heating, and Cooling services across the Bay Area of San Francisco, combining technical expertise with a commitment to honest, high-quality work.


Shamir
Shamir brings over 15 years of hands-on experience as a Plumbing Comfort Advisor, specializing in residential plumbing systems. His expertise covers everything from water softeners and repiping to sewer repairs. Shamir is known for his ability to evaluate customer needs quickly and recommend the most efficient plumbing solutions. Whether it’s a complex water system upgrade or a routine repair, Shamir ensures the job gets done right.
Certifications & Training:
- OSHA Safety Trained
- RHEEM Heat Pump Certified Tech
- Noritz Tankless Heating LVL 3 Tech

Danny
Danny serves as a Plumbing Superintendent with over 15 years of experience in Commercial Plumbing Services. His skill set includes sewer repairs, water heater installations, video inspections, and precise leak detection. Danny is a dependable leader on the field, known for managing complex plumbing projects and mentoring technicians to uphold the highest standards of service and safety.
Certifications & Training:
- OSHA Safety Trained
- RHEEM Heat Pump Certified Tech
- Noritz Tankless Heating LVL 3 Tech

Luis
Luis is a seasoned Plumbing Superintendent with more than 15 years of experience across residential and commercial plumbing. His specialties include video inspections, repiping, sewer repairs, trenchless replacements, drainage solutions, and new construction projects. Luis is trusted for his technical accuracy and problem-solving skills, making him a go-to expert for both planned builds and urgent repairs.
Certifications & Training:
- OSHA Safety Trained
- NASSCO Trained (PACP, MACP, LACP)
- RHEEM Heat Pump Certified Tech
- Noritz Tankless Heating LVL 3 Tech

Antonio
Antonio brings over 30 years of plumbing experience to his role as Senior Plumbing Technician. He specializes in water heaters, leak detection, repiping, and sewer repairs, with deep expertise in gas line repairs and water pressure diagnostics. Antonio’s decades in the field make him a reliable source of knowledge for resolving persistent and complex plumbing issues with efficiency and care.
Certifications & Training:
- OSHA Safety Trained
- RHEEM Heat Pump Certified Tech
- Noritz Tankless Heating LVL 3 Tech

Alex
Alex is the General Manager with over 15 years of experience overseeing plumbing and mechanical operations. His leadership ensures projects are completed efficiently, teams stay aligned, and safety standards are upheld. With a background in both fieldwork and management, Alex bridges technical expertise with strategic execution across all departments.
Certifications & Training:
- OSHA 30 Hour
- NASSCO Trained (PACP, MACP, LACP)

Dustin
Dustin is a Senior Plumbing Technician with more than 15 years of experience handling residential plumbing needs. His areas of expertise include water heaters, leak detection, repiping, and sewer repairs. Dustin is also skilled in laundry system installs and shower valve replacements. Known for his attention to detail and clean execution, Dustin ensures lasting results on every job.
Certifications & Training:
- OSHA Safety Trained
- RHEEM Heat Pump Certified Tech
- Noritz Tankless Heating LVL 3 Tech

Joel
Joel brings over 30 years of plumbing experience as a Senior Plumbing Technician. He specializes in repiping, water heater installations, sewer line repairs, and new construction plumbing. Joel is also experienced in full kitchen and bathroom installations. His deep technical knowledge and steady work ethic make him a key asset on both residential and commercial projects.
Certifications & Training:
- OSHA Safety Trained
- RHEEM Heat Pump Certified Tech
- Noritz Tankless Heating LVL 3 Tech
Samuel
Samuel is a Senior Plumbing Technician with 20+ years of experience in residential and light commercial plumbing. His focus areas include water heater installation, leak detection, repiping, and sewer line repairs. Samuel is known for his calm approach and strong diagnostic skills, ensuring that problems are resolved thoroughly and efficiently.
Certifications & Training:
- OSHA Safety Trained
- RHEEM Heat Pump Certified Tech
- Noritz Tankless Heating LVL 3 Tech
Joel
Oscar serves as a Senior Boiler Technician with over 15 years of experience working across residential and commercial systems. His specialties include boiler maintenance, water heaters, hydronic heating systems, and pump system repairs. Oscar is trusted for his ability to troubleshoot complex heating systems and deliver long-term, efficient solutions.
Certifications & Training:
- OSHA Safety Trained
- RHEEM Heat Pump Certified Tech
- Noritz Tankless Heating LVL 3 Tech

Ernest
Ernest is a Senior Project Manager and Estimator with over 30 years of experience in plumbing project planning and customer service. He specializes in overseeing job timelines, coordinating teams, and ensuring accurate cost assessments. Ernest is valued for his clear communication, reliability, and ability to keep projects running smoothly from bid to completion.
Certifications & Training:
- OSHA Safety Trained
- NASSCO Trained (PACP, MACP, LACP)

Erica
Erica serves as the Lead Dispatcher with 15+ years of experience in customer service and operations coordination. She ensures that service calls are scheduled efficiently and that technicians are dispatched on time. Erica is the reliable link between customers and field teams, known for her clear communication and problem-solving under pressure.
Certifications & Training:
Not listed

Denise
Denise is the Office Manager with over 30 years of experience in customer service and project management. She keeps daily operations organized and running smoothly while supporting both field staff and customers. Denise is known for her strong leadership, attention to detail, and commitment to delivering a seamless service experience.
Certifications & Training:
Not listed
Alberto
Alberto is a Heating and Cooling Comfort Advisor with over 10 years of experience in residential comfort systems. He specializes in evaluating and recommending tailored heating and cooling solutions for homeowners. Alberto combines technical knowledge with a customer-first approach, ensuring comfort systems are energy-efficient and properly installed.
Certifications & Training:
- EPA 608 Certified
- OSHA Safety Trained
- C-20 Licensed CA Contractor
Bunhak
Bunhak is a Senior HVAC Technician with over 15 years of experience in commercial heating and cooling systems. His technical strengths include refrigeration systems, electrical and mechanical controls, and complex HVAC diagnostics. Bunhak is trusted for his precision, efficiency, and ability to handle large-scale systems with minimal disruption.
Certifications & Training:
- EPA 608 Certified
- OSHA Safety Trained
- C–20 Licensed CA Contractor