24/7 response for managed properties
24/7 Emergency Commercial Plumber in San Jose, CA
When a pipe bursts in an occupied building or sewage backs up into ground-floor units, every minute adds damage and tenant complaints. Our 24/7 line dispatches licensed plumbers to stop the water, make the building safe and plan the permanent repair.
- 24/7 dispatchEmergency line for every property
- Plumbing + HVACCSLB License #1101278 (C-36, C-20, A)
- 1-year labor warrantyLicensed, bonded and insured since 1986
- Google 4.9130+ reviews
Schedule a Call
Pick a time to talk with our commercial team about your properties.
Who We Work With
Property managers
Residential, commercial and industrial portfolios.
HOAs and condo associations
Shared systems and common areas.
Restaurants, retail and offices
Work scheduled around business hours.
Schools and public agencies
Prevailing wage and insurance requirements met.
Commercial Plumbing Emergencies We Handle
Day and night, weekends and holidays.
Burst and leaking pipes
Water stopped, the damaged section isolated so the rest of the building keeps water, and the pipe repaired.
Sewer backups
Main and building lines cleared by cable or jetter, often the same night, with a camera check to find the cause.
Water heater failures
Leaking tanks shut down safely and no-hot-water calls diagnosed, with replacement planned fast.
Leaks between units
Water coming through a ceiling traced to its source in the unit above or the wall between.
Main and service line breaks
Underground breaks isolated and repaired, or temporary service arranged while the repair is planned.
Gas line problems
After the utility has made it safe, leaks found and repaired.
How We Limit the Damage
Talk-through on the phone
We help your on-site contact find and close the right shutoff while the plumber is on the way.
Isolate, don't shut down
Where valves allow, we isolate the damaged section so most units keep water.
Make safe tonight, repair right
Sometimes the best plan is a temporary fix tonight and a permanent repair during business hours.
Documentation for insurance
Photos and notes of the cause and the damage, for your claim and your owners.
What Happens When You Call
Call 24/7
Call (408) 978-3093; after hours the call goes to our emergency service.
Shut off and protect
We guide your contact to the shutoff and help protect electrical and lower units.
Dispatch
An on-call plumber is dispatched with a stocked truck.
Stop and isolate
The leak or backup is stopped and the building made safe.
Plan the repair
Permanent repair completed or scheduled, with pricing approved first.
Recent Emergency Calls
Saturday-night sewer backup for an HOA
Called at 8:30 on a Saturday night, our plumber arrived 30 minutes later. The clog was further down the line, so a jetter crew followed and worked until 11:30 p.m. to clear it.
Underground hot water leak, 8 units
A major underground hot water leak affected eight units. Our plumber isolated it by installing ball valves on the manifold, so residents kept water while the repair was planned.
Same-day ceiling leak in a condo
Sent by an HOA management company, our plumber traced a leak coming through a ceiling and replaced the leaking fitting during the same-day visit.
Pricing and Service Agreements
Clear pricing
Service and repair work is priced at a flat rate or on an hourly basis. Larger projects, such as repipes, sewer replacement and equipment installations, are custom quoted.
Service agreements
Flexible service agreements and payment terms for property managers and associations, and scheduled maintenance for plumbing and HVAC. Maintenance plans.
24/7 emergency response
Call (408) 978-3093 any time for leaks, backups and no-heat or no-cooling calls. Emergency work is priced separately.
Our HOA manager recommended CPI when our toilet overflowed on a Saturday evening in July. They picked up the phone at 8:30pm on a Saturday night. One of their plumbers showed up 30 minutes later. He quickly determined that the clog was a bigger issue further down the sewer line which required a professional hydro jetting cleaning to resolve. After checking with the HOA manager, CPI sent a jetter machine and another plumber within half an hour. Their crew worked until 11:30pm to clear the clog. We were so happy that we could use the bathroom again! CPI was responsive, communicated well, worked fast, and resolved the issue during off-hours. We will definitely call them again.
Hattie C.Yelp review
Today we had a major underground hot water leak that affected 8 units. Daniel came out and used his experience to find and isolate the issue by installing ball valves on the manifold allowing us to have water. Very happy with the service. Way to go Daniel and way to go CPI!!!!!!
Larissa D.Google review
CPI was professional, fast, and seemed to know what they were doing. My building hired Consolidated to replace a leaking pipe. Abel took great care to protect my stuff, ensuring that the restoration process was seamless. They left no mess, which was great and you can’t count on these days, and I really just wanted this to get fixed asap and close the chapter on it. Pricing for the emergency service seemed fair and transparent.
Chris P.Yelp review
Be Ready Before the Next Emergency
A little preparation turns a flood into a minor repair.
A shutoff map
Label the main, risers and unit shutoffs, and make sure on-site staff know where they are.
An approval limit
Give us an amount we can approve on the spot for emergency work, so crews don't wait for a callback.
After-hours contacts
Keep current contacts for building access, alarm codes and the person who can approve work.
Cleanout access
Know where sewer cleanouts are and keep them clear; it saves time on every backup.
Tenant instructions
Tell tenants where their unit shutoffs are and what to do if water appears.
Preventive maintenance
Scheduled jetting and valve exercising prevent many of the calls we get at night.
Commercial Plumbing Emergencies: What Managers Should Know
What is an emergency? Water you can’t stop, sewage coming into units, a gas smell, no water to a building, or no hot water for many residents. A dripping fixture or a single slow drain can usually wait for a regular appointment, which costs less.
Isolating instead of shutting down. In buildings with working riser and branch valves, a burst pipe can often be isolated to a few units. Where those valves are seized or missing, the whole building may have to go without water until the repair is done. That’s one of the best arguments for replacing old valves during regular service.
Sewer backups in multi-unit buildings. Backups show up first in the lowest units. Ask residents above to stop using water until the line is clear, and document affected units for cleanup and insurance. Once the line is open, a camera inspection tells you whether roots, grease or a broken pipe caused it, and whether the City main is involved. In San José, if sewage comes from a City cleanout or several neighboring properties back up at once, call the City’s 24/7 sewer line at (408) 794-1900.
After the emergency. Have wet materials dried quickly to prevent mold, keep photos and invoices together for the claim, and schedule the permanent repair. If the cause was age or corrosion, ask us to look at the rest of the system before the next failure.
Nearby cities. Our 24/7 line also takes emergency calls from commercial properties in Santa Clara, Milpitas and Campbell; the service area page shows where else we work.
Sources
- City of San José: Sanitary sewer (24/7 sewer line)
- City of San José: Sanitary sewer FAQ (who maintains the lateral)
Checked October 2026.
Emergency Commercial Plumbing FAQs
Do you answer emergency calls 24/7?
Yes. Call (408) 978-3093 any time; after hours the call goes to our emergency service and an on-call plumber is dispatched.
What should on-site staff do first?
Close the nearest shutoff to the leak, or the main if needed; keep people away from water near electrical; stop using drains if sewage is backing up; and call us.
How is emergency work priced?
Emergency and after-hours work is priced separately from regular service work. We confirm the price before starting.
Can you document the damage for insurance?
Yes. We provide photos and notes of the cause, the damage and the repair.
Can you set an approval limit for emergencies?
Yes. Tell us the amount we can approve without a callback, and we'll work within it.
Need a reliable plumbing and HVAC partner for your properties?
- CSLB License #1101278 (opens CSLB in a new tab): C-36 Plumbing · C-20 HVAC · A General Engineering
- 1-year labor warranty on our work
- BBB A+ Accredited Business (opens BBB in a new tab)
- Technicians trained and certified: NASSCO PACP, MACP and LACP · Rheem heat pump · Noritz Level 3 tankless · OSHA safety
- Member of IAPMO, NASSCO, BOMA, IFMA · Se habla español